Terms

By using Groovenoise at scotchbon.shop you agree to these terms. If you do not agree with them, please do not use the service.

We may change these terms. If a change materially affects you, we will tell registered users by email at least 14 days before it takes effect, and you may cancel at any point before or after that.

Groovenoise works out which class of source a record noise belongs to, based on the timing of when the noise happens. It returns one of four classes: a single physical place on the copy in your hands, the equipment as a whole, something to do with mains electricity, or nothing wrong at all.

The match is a lookup against a fixed table of timing patterns, run in your browser. Where a language model is used, it is only to turn what you have written into one of the descriptions the table already holds. A model never decides which class a noise belongs to.

These are limits on the service itself, not disclaimers of your rights.

• It assigns no condition grade, no score, no star rating and no valuation. Second-hand trading has its own established grading conventions; this service neither replaces them nor produces anything citable against them.
• It covers no price, no market and no trading matter of any kind.
• It takes no part in any dispute between a buyer and a seller, and its output must not be used in one. See the acceptable use policy.
• It teaches no equipment adjustment and no dismantling. It gives no figures or steps for tracking force, anti-skate, azimuth or any similar setting.
• Anything involving mains power, earthing or opening equipment must go to a qualified person. The service halts when it detects that kind of content rather than answering it.
• Where it says that cleaning can change a class of noise, it does not say how to clean anything.
• It mentions no record, artist, work, label, pressing or equipment brand, holds no data of that kind, and makes no claim that any particular pressing tends to have any particular problem.
• It accepts no uploads, neither recordings nor photographs, because the decisive information is where the record has turned to when the noise occurs and a recording carries no such reference.
• The condition of your particular copy, your equipment and your room are all unknown to it.

• You must be 18 or over to subscribe. Someone aged 13 to 17 may use the free plan with a guardian's agreement, but may not take out a paid plan.
• Keep your sign-in details to yourself. Tell us if you think someone else has them.
• One account per person. Accounts may not be shared or resold.

• Subscriptions renew automatically until you cancel. The amount, the period and the next charging date are shown before you agree to anything.
• You can cancel at any time from your billing page, in one step. We will never require a phone call, an email or a conversation with anybody in order to cancel.
• Your plan's monthly allowance is a service usage allowance. It is not money, not stored value, not redeemable for cash and not transferable.
• The allowance resets each period and does not roll over. If you run out, the only option is a larger plan.
• There is no credit pack, no top-up and no stored balance in this product, and none will be sold.
• Prices are shown in US dollars and include VAT at 20%.

Part 4, Chapter 2 of the Digital Markets, Competition and Consumers Act 2024 introduces new requirements for subscription contracts. Those requirements do not come into force until spring 2027. We have chosen to implement them early, and we describe them here as an early implementation rather than as a current legal obligation.

• Key pre-contract information — the amount, the period, the next charging date and how to cancel — is shown on its own screen before you agree to anything.
• A reminder is sent by a separate email before each renewal. It is never mixed into a marketing email. For anything billed less often than every six months, that reminder goes out 3 to 7 days ahead.
• There is an initial 14-day cooling-off period.
• There is a further 14-day cooling-off period after each renewal.
• Cancelling is as easy as subscribing: one step, on your billing page, with no retention process in the way.

Nothing in these terms affects your statutory rights.

Under Chapter 3 of Part 1 of the Consumer Rights Act 2015, digital content supplied to a consumer must be of satisfactory quality, fit for any particular purpose you made known to us, and as described. If it is not, you are entitled to a repair or a replacement and, where that does not put things right, to a price reduction. Section 47 of that Act means those rights cannot be excluded or limited by any term of a contract, and we do not attempt to do so anywhere in these terms.

Notes elsewhere on this site about what the service can and cannot work out describe the nature and limits of what is being supplied. They are not, and are not intended to be, an exclusion of any right the Act gives you.

You have 14 days to change your mind after subscribing, and a further 14 days after each renewal. How that interacts with asking us to start the service straight away is set out in full on the cancellation page, along with the statutory model cancellation form.

• We own this service, its wording, its diagrams and the technology behind it.
• What you write stays yours. You give us permission to process it for the sole purpose of answering you.
• The output you generate is yours to use, within the acceptable use policy and the law.
• What you write is never used to train any model, ours or anyone else's.

The acceptable use policy forms part of these terms. It expressly prohibits, among other things, using output from this service to return an item, to make a claim or a complaint, to publicly review a seller, or as evidence in any buying or selling dispute.

We may suspend or close an account that breaks these terms or the acceptable use policy. Where we do, we will say why and, unless the law prevents it, give you a chance to respond. You can close your own account at any time.

We are responsible for loss you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill. We are not responsible for loss that was not foreseeable.

We do not exclude or limit our liability to you in any way where it would be unlawful to do so. That includes liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, and for any breach of your statutory rights as a consumer.

Subject to that, our total liability to you in connection with these terms is limited to the amount you paid us in the 12 months before the claim arose.

This service is not for use in medical, legal, financial, safety, employment, credit, housing or judicial decisions, and must not be relied on for any of them.

Please write to support@scotchbon.shop first. We answer within two working days and will always try to sort it out directly.

We have not signed up to any alternative dispute resolution scheme, so there is no scheme name or website to give you here. If we cannot settle something between us, you are free to go to court.

If you live in Scotland and your claim is for £5,000 or less, you may be able to use Simple Procedure in the Sheriff Court. It is designed to be used without a solicitor.

Consumer law enforcement in Scotland sits with Trading Standards Scotland. Consumer Scotland is the statutory consumer body established by the Consumer Scotland Act 2020. Data protection complaints go to the Information Commissioner’s Office — see the privacy notice.

Scotland is a separate legal system with its own contract law. That is why these terms name the law of Scotland specifically, and why the jurisdiction of the Scottish courts is non-exclusive: this service is used all over the world, and an exclusive clause would try to take away your right to sue where you live.

• If any part of these terms turns out to be unenforceable, the rest continues to apply.
• If we do not insist on something straight away, that does not stop us insisting on it later.
• You may not transfer your rights under these terms to anyone else without our agreement.
• These terms, together with the acceptable use policy, the privacy notice, the cookie notice, the cancellation page and the AI notice, are the whole agreement between us.

Contact: support@scotchbon.shop · +44 7743449052 · Company details on legal information.